Define the support you want before comparing programs
The words “autism academy” do not tell you exactly what a program provides. Start by naming the support you are looking for, then compare each program’s actual services with your child’s goals and your family’s needs. An educational program and clinic-based ABA therapy are different options; do not assume one takes the place of the other.
Before you contact a provider, separate three questions:
- What support are you seeking? You may be looking for instruction, communication support, academic help, clinical therapy, or more than one kind of service.
- What does this specific program provide? Find out its services, intended age range, eligibility criteria, setting, and enrollment steps.
- What needs to work for your family? Consider location, schedule, family involvement, and how you want to communicate about your child’s goals.
A short description can keep your first conversation focused: “We’re looking for support with ___, and we want to understand whether your program provides ___.” Fill in the needs that matter to you. You do not have to decide on a setting or settle every question before making an inquiry.
If your child may be autistic but does not have a diagnosis, include that in your question. Ask whether the provider serves children at that stage and what information it needs to discuss eligibility.
Match priorities to your child’s goals and family needs
Start with the areas where you want support, rather than with a program’s label. BFAST recommends considering whether services fit your child’s age and goals, along with your family’s values and needs. Use those points to frame questions about fit without trying to design an individualized plan before you speak with a provider.
Write down the priorities you want a program to address. You might include communication, participation in learning activities, academic support, or a setting that works for your family. Mark which priorities are necessary for you to explore a program and which are questions you still need answered. A short list helps you focus on what matters to your family rather than trying to compare every possible feature at once.
BFAST says a child who is not yet talking may need speech therapy or autism-specific intervention to help with communication and talking. If communication is a priority for your child, ask which services the program itself provides and which supports you would need to arrange separately. A program’s name alone does not establish that it offers a particular service. When communication and academic help both matter, keep them as separate questions in your comparison: ask which service addresses communication and who provides academic support. The answer may show that a program covers one priority, both, or that you need to ask about another source of support; do not infer coverage of both from an overall description.
BFAST also says a child who has difficulty with academics may need support from teachers. If academic support is part of what you are seeking, ask who provides it and what the program means by “support.” The word by itself may not tell you whether the program offers teaching, clinical therapy, or another service.
Try questions that invite a specific answer: “Which of the priorities I named are included in your services?” and “What would you need to learn about my child before discussing whether those services may fit?” Listen for a clear description of what the program does, not just a broad statement about its mission. If the answer covers some priorities but not others, note the difference and ask where you might direct the remaining questions.
Your priorities can change as you learn what providers offer. Keep the list flexible: separate the needs you already recognize from the questions you want help clarifying. Then bring both to the conversation.
Verify what an “academy” actually provides
A program’s name does not explain its role. Ask whether it offers school instruction, clinic-based therapy, support alongside school, or another service the provider can describe. Find out who the program is designed for and whether your child’s situation matches its stated eligibility criteria.
Action Behavior Centers describes ABC Academy as a continuation of care for children ages 5–12 diagnosed with autism spectrum disorder, including children attending school part-time or full-time who need extra support to reach their goals. This is one provider’s description, not a definition of what every program called an academy offers. It does not establish whether another provider serves your child or whether a place is available in Oakland.
When you speak with a prospective program, ask for a plain-language description of a typical day, visit, or service. Ask what activities are included, which goals the service addresses, and whether the program expects your child to attend another school or receive other services at the same time. If the provider describes several parts, ask it to distinguish what it delivers from what another organization delivers and what it expects you to arrange.
You can ask directly what the program does not provide, too. A provider may offer one kind of support without offering another. Record the answer in the provider’s own terms, then compare it with the priorities you wrote down before calling.
If a description uses terms such as “continuation of care,” ask what that means for your child’s schedule and other services. If the program describes itself as educational, ask what instruction it provides. If it describes a clinical service, ask what that service includes and how it relates—or does not relate—to your child’s school. Those questions help you distinguish the provider’s actual offer from assumptions attached to its name.
Compare the setting, services, and family role
The setting affects what you need to plan for, so ask where each service takes place before comparing schedules. BFAST notes that services may be delivered at home, at a child’s school, or in a clinic; some clinic-based services require travel. Ask which locations apply to the specific service you are considering and whether your child would need to travel for visits.
A provider may offer different services in different settings. Ask where each part happens instead of relying on a general description such as “flexible care.” You could ask:
- “Would my child attend at your site, at school, at home, or somewhere else?”
- “Would different services happen in different places?”
- “What travel would our family be responsible for?”
- “If a service is not available in our preferred setting, what other option do you offer?”
BFAST says telehealth may be an option if the health plan covers it. Ask whether the provider offers telehealth for the service you are considering and whether your health plan covers that option. A general mention of telehealth does not tell you whether it is available for a particular service or covered by your plan.
Clarify your role, too. BFAST advises asking how a provider works with parents, particularly for young children, and describes situations in which the provider may work with a parent. Ask whether you would observe, participate, try activities with your child, or receive updates in another way. The provider’s answer can help you decide whether the arrangement fits your family’s preferences and capacity.
Keep each answer attached to the service it describes. A location or family-participation option for one service does not automatically apply to another. In your notes, record the setting, travel expectations, and your role separately for each service you are considering.
If a provider offers several settings, ask whether the service itself changes by location and which details remain the same. If it offers only one setting, ask what that means for travel and scheduling. You can then compare the practical arrangement with your family’s needs without assuming that one setting is available everywhere.

Ask how staff, goals, and communication are handled
Ask who will work with your child, what approach the provider uses, how goals are individualized, and how you will be involved. When comparing providers in Oakland, we recommend asking about staff credentials, treatment philosophy, individualized planning, parent involvement, scheduling, and insurance. Turn those topics into concrete questions rather than treating a general description as enough.
For staff, ask what roles different team members have and which staff will work directly with your child. You can ask what credentials or qualifications apply to those roles, who supervises the work, and whom you would contact with a question. These questions clarify the provider’s described staffing approach; they do not, by themselves, establish whether the service fits your child.
For goals and planning, ask how the provider learns about your child’s needs, how it decides which goals to work on, and how it explains changes to you. Ask what information you will receive about progress and how often the team discusses the plan with you. If the provider uses a written plan, ask what it covers and how you can raise questions about it.
AAED says it collaborates with families and engages parents and caregivers to support each student’s specific needs. AAED also says it uses individualized education plans, or IEPs, tailored to each student’s needs and goals to personalize instruction and track progress. These are descriptions of AAED’s approach; they are not a requirement that every provider use the same plan or process.
Ask how you can share information from home, raise a concern, and understand what the provider is working on. If you want regular communication, ask what form it takes, who provides it, and when you can expect to talk about your child’s goals. A clear answer gives you a specific point to compare with your family’s preferences.
You can also ask how the provider handles questions when the person you speak with initially is not the person working directly with your child. Find out whom you would contact about day-to-day communication and whom you would contact about planning. If the provider uses unfamiliar role or plan names, ask for a plain-language explanation of what each person does and how the plan guides the service.
Compare answers by what they tell you, not by whether providers use identical terminology. One may describe a written plan; another may explain goals in different words. Ask each provider how it sets goals, shares information with you, and responds to your questions. Record any point that remains unclear rather than treating a familiar label as a complete explanation.
Confirm age fit, eligibility, enrollment, and funding questions
Ask about age range and eligibility early, especially if your child is near an age boundary or does not yet have a diagnosis. Find out what the provider requires, which children it serves, and whether it has a process for learning about a child’s needs. Do not assume one program’s criteria apply to another.
Chicago Autism Academy describes its early childhood program as intended for new learners ages 3–6 with a diagnosis of developmental delay, intellectual disability, or autism spectrum disorder. It describes those classrooms as having at least one paraprofessional for every four students and an LBS 1 licensed teacher, with a maximum class size of 10 students. Chicago Autism Academy also says one-to-one paraprofessionals are available case by case when deemed appropriate on the IEP. If individual support is a question for your family, ask whether that option could apply to the specific program or classroom and what steps families follow to discuss it. A classroom staffing ratio and an individual one-to-one option describe different arrangements, so clarify which information applies to the placement you are considering. These details show the kind of specific age, eligibility, and staffing information a provider may publish. They describe that Chicago program, not an Oakland program or a standard you can assume elsewhere.
For any provider you contact, ask which ages it serves, what documentation it requests, and how it considers a child whose needs or circumstances do not match its usual entry description. If a program uses terms such as “qualified candidate,” “placement,” or “assessment,” ask what each term means in its process. Do not infer the requirements from a label.
Enrollment steps also vary. AAED says that if a child is a qualified candidate, it sets up a family meeting with a student interview and placement test. AAED says families can use that interview to discuss the child’s history, ask remaining questions, and discuss funding options. Treat this as one provider’s process, not a general admissions rule.
Ask what happens after the initial conversation: whether there is a tour, interview, observation, assessment, application, or another step; what information you should bring; and who will explain what happens next. If the provider screens for eligibility before arranging a visit, ask what that initial step involves and what decisions it does—and does not—make.
If funding is relevant to your decision, ask what options the provider discusses and what costs or payment questions it can answer. Ask whether you should speak with another organization about any part of funding. Do not assume coverage, eligibility, or a particular price from a provider’s name or general description.
Before ending the conversation, make sure you know how to continue it: whom to contact, what information to prepare, and whether you are waiting for a response or need to take another step. If you still do not know whether your child meets the stated criteria, make that the next question rather than treating a general welcome or tour invitation as confirmation of eligibility.

Keep private-school services distinct from clinic therapy
If you are considering a private school, keep questions about special education separate from questions about clinic-based treatment. The Department also says the amount of services may differ. The CDE’s discussion concerns IDEA Part B participation for parentally placed children with disabilities enrolled in private, including religious, elementary or secondary schools within the district served by the relevant local education agency (LEA). It frames participation in relation to the number and location of those children; it does not give an individual child a right to the same special education and related services as if enrolled in public school. Because participation is tied to the number and location of eligible students, do not assume that private-school enrollment alone settles whether your child will receive these services. Ask the LEA serving the school how designation and any services plan apply to your situation.
The Department says a services plan must be developed and implemented for a private-school child with a disability when the local education agency where the school is located designates that child to receive special education and related services. This is a statement about parentally placed private-school students and designated services. It is not a promise that a particular school will provide the same services as a public school, and it does not describe clinic therapy.
Compare providers against the same fit criteria
Use the same questions for each program so a polished description does not outweigh a practical mismatch. BFAST’s guidance points you to age, goals, family needs, and services; our Oakland provider-comparison page recommends asking about staff, approach, planning, parent involvement, scheduling, and insurance. Use the columns below for your notes, not as claims about any particular provider.
| Fit question | Program A | Program B |
|---|---|---|
| What support are you seeking, and which priorities does the program address? | Record the provider’s answer | Record the provider’s answer |
| What ages and eligibility criteria does it describe? | Record the provider’s answer | Record the provider’s answer |
| What service does it offer, and where does that service happen? | Record the provider’s answer | Record the provider’s answer |
| What staff roles and approach did you learn about? | Record the provider’s answer | Record the provider’s answer |
| How are goals individualized and explained to you? | Record the provider’s answer | Record the provider’s answer |
| How can you participate or communicate with the team? | Record the provider’s answer | Record the provider’s answer |
| What scheduling, enrollment, and funding questions remain? | Record the provider’s answer | Record the provider’s answer |
After each conversation, label each answer fits a priority, needs clarification, or does not fit a current requirement. You can mark an answer not discussed rather than filling a gap with an assumption. An unanswered question does not establish that a provider lacks a service, but it is not a confirmed match either.
Compare the answers that matter most to you first. A program may fit your location needs and still leave a key service question unanswered; another may explain its process clearly but not offer the support you are seeking. Your notes are most useful when they distinguish the stated offer from the questions that remain.
If you are comparing more than two programs, copy the same questions into another column or onto another page. Keep the wording consistent so you are comparing answers to the same question. When a provider gives you a broad answer, write down what it said and the detail you still need; avoid filling in that detail based on another provider’s description.
You can also mark each item as a requirement, a preference, or an open question. A requirement is something you need the provider to address before you continue considering the service. A preference helps you compare options but may leave room for discussion. An open question identifies information you still need. This is a way to organize your own decision—not a rating of the providers.
Make a focused first inquiry
A focused first inquiry starts with your priorities, not with a request for a quick yes-or-no fit decision. Before you call or write, choose two or three questions that could change what you do next. Keep the rest of your list nearby, but give the provider room to explain its services in its own terms.
You can organize the conversation in this order:
- Describe the support you are seeking. Name the goals and kind of service you want to understand without assuming the provider offers it.
- Ask what the program actually provides. Find out whether the service is educational, clinic-based, or another form of support the provider defines.
- Check age and eligibility. Explain your child’s situation and ask what criteria or documentation the provider uses.
- Clarify logistics and family involvement. Ask where services occur, what scheduling involves, and how you will communicate with staff.
- Ask about the next process step. Find out whom to contact, what information to prepare, and how the provider handles enrollment or funding questions.
Take notes under those same headings. Separate an answer the provider gave from a question it has not answered yet. If an answer is unclear, repeat it in your own words and ask whether you understood correctly. This keeps your notes tied to the provider’s explanation and gives you a clear follow-up question.
Afterward, compare what you heard with your written priorities. If the service type, eligibility, or setting is still uncertain, make that your next question rather than trying to infer an answer. If the provider describes a process you do not understand, ask it to explain the steps in order. You can then decide whether to continue the inquiry, gather another answer, or focus on a different kind of service.
Before you finish the call or message, repeat the next step in plain language: who will do what, and what question is still open? If you need to speak with someone else, note whom the provider directed you to contact. If you have enough information to compare the offer with your priorities, add the answers to your table and decide which remaining question matters most.

Treat clinic-based ABA as a separate care option
If you are exploring clinic-based ABA in Oakland, keep that inquiry separate from choosing a school or educational program. We provide center-based ABA only at our Oakland center at 3300 Webster St, Suite 210, Oakland, CA 94609; we do not provide in-home or telehealth sessions.
That describes our clinic-based ABA service, not a school placement or an academy program. If your main question is about instruction, academic support, or school enrollment, ask prospective educational programs directly. If you are considering clinic-based ABA as a separate option, use fit questions about goals, setting, family involvement, scheduling, and insurance to understand the service and its conditions.
For any clinic-based service you explore, ask what the provider offers and where it takes place. Keep those answers separate from information about a school’s instruction or enrollment. The distinction helps you make a focused inquiry about the kind of service you are considering.
Choose one priority for your next provider conversation
Choose one unresolved question that could change your decision: what service the program provides, whether your child meets its stated criteria, where support takes place, or how you will take part. Put that question first in your next conversation, then note the answer and the next step the provider describes.
Your goal is a clearer comparison between what you want for your child and what each service actually offers.
Practical questions families may still have
How can Oakland families check whether an autism academy is currently accepting students?
Contact the program directly and ask about current availability, age range, eligibility criteria, and its enrollment steps.
Does an initial conversation confirm that a child is eligible for a program?
No. Ask what information or steps the provider uses to make that determination and what happens next.
Can a child attend school and also receive clinic-based ABA?
That depends on the services and arrangements each provider offers. One provider describes its academy program as supporting some children who attend school part-time or full-time, but that example does not establish what other programs allow. Ask each provider how its service would fit alongside school and clarify the schedule and responsibilities involved.
